Trend Spotting

Catherine Russo Cobb • catcobb@mac.com catcobb@mac.com

Maddux Business Report - Technology

Kathy Perryis a social media expert in Tampa with more than 20 years sales and marketing experience. Perry also is an author, consultant and speaker and has two books soon to be launched – “A Woman’s Guide to Social Media Marketing” and “Stepping Stones to Success,” a book she has co-authored with several others including Deepak Chopra. She has worked with large corporations such as PricewaterhouseCoopers, KPMG, MasterCard, General Motors, Time, Inc. and JC Penney.

Perry, who also founded a social networking site for women called iWomanLife.com, says the most important thing for businesses to know is that social media is not a fad. “The number one activity on the internet is social media. It has overtaken porn! It is definitely not a fad,” she says.

The biggest problem businesses have with internet marketing, she says, is they tend to use a shotgun approach. “What one really needs is a focused approach, so defining that upfront is really important,” she says. “The number one secret to social media success is to have a laserfocused strategy that supports the sales cycle.”

Another important aspect: maintain brand visibility. “This is the image that people are creating online, where they have the opportunity to establish themselves as an authority or expert,” she says. Finally, a business must control its online image.

“Someone could post something about you that might not be flattering.

It could be one little thing that could easily morph into a big thing,” says Perry (www.kathyperry.com). She points to the United Airlines guitar incident, where a country singer’s guitar was damaged during baggage handling, and United reportedly would do nothing about it. The frustrated owner produced a video on YouTube.com called “United Breaks Guitars,” posted it on a Monday, and by 11 a.m. that day the video had more than 100,000 views. United reportedly made amends with the guitar’s owner.

“Corporate America is learning the hard way that social media is giving people a voice. If a customer is not happy, they can go viral, and damage control is really tough at that point,” she says.

Engineering Water Savings

Tampa’s King Engineering has branched out with a new and separate company designed to be a “smart” irrigation product, called the WaterOptimizer.

Maddux Business Report - Technology

The company says its new product uses soil moisture technology to provide just the amount of water a landscape technology to provide just the amount of water a landscape needs, but no more. Tom O’Connor, president of King Engineering, says the patent-pending product’s inception came about two-and-a-half years ago.

“Due to the work we do in both the public and private sectors, a lot of our clients have seen challenges in water conservation. We thought we could solve that problem, and we have,” says O’Connor. “ The WaterOptimizer is efficient, it works well, it’s easy to use and it tracks the amount of moisture in the soil.”

The target market is primarily residential, he says, but also The target market is primarily residential, he says, but also includes large military housing bases, with some installs already includes large military housing bases, with some installs already at bases in Colorado. The system (www.water-optimizer.com) is as simple to install as a regular irrigation system, O’Connor is as simple to install as a regular irrigation system, O’Connor says, and costs $380. He wouldn’t specify product development says, and costs $380. He wouldn’t specify product development costs, but says sales are somewhere between 100 and 150 costs, but says sales are somewhere between 100 and 150 units.

King Engineering has about 85 employees in its Tampa and King Engineering has about 85 employees in its Tampa and Sarasota offices. Sarasota offices.

New Product for Tattle-Trail

Tattle-Trail LLC, which last year introduced a product alerting Tattle-Trail LLC, which last year introduced a product alerting drivers to potential towing hazards, has introduced a next generation product with the added benefit of being waterproof. tion product with the added benefit of being waterproof.

The product is specifically designed for drivers pulling trailers, fifth wheels, campers, boats or horse trailers, says Jim Aid, cofounder and president of the Largo-based company. founder and president of the Largo-based company. The new product, the Tattle-Trail TTK 550wr, was in development for about six months and is priced at $649, compared with $598 for the base unit. The five-employee company is already working on another product that Aid says it hopes to launch in the next few months.

Sales are picking up, he says, and the number one and two companies in the trailing industry have approached Tattle-Trail about distribution of its products. “It is an exciting place to be, but we haven’t made a decision yet,” he says.

The company (www.tattle-trail.com) was founded in 2006 and is located in STAR TEC.

Self-Healing PC

Tampa’s Persystent Technologies, developer of an automated PC recovery solution, changed its name to Persystent Software and released a new product.

Mary Maloney, chief marketing officer, says the name change is part of a dynamic new brand identity designed to reflect the company’s focus on providing software solutions to a broader market, including its latest product, Persystent SOLO, a high-speed PC recovery product focused on individuals and small businesses.

“Our old name didn’t reflect the broader market focus,” she says.

Maloney says the company’s new SOLO product is ideal for smaller companies not connected to an IT network. It’s designed to perform PC repair on demand, in 30 seconds or less. The cost: $36 per year.

“We are finding large enterprise companies like the idea of purchasing SOLO, too, because many have ‘computers in the wild,’ or salespeople on the road, and it helps cut down on sales calls in the field. We had a hunch that it would work, but we didn’t expect positive feedback so soon,” she says.

The 25-employee company (www.persystent.com) is still selling to large businesses. For example, the U.S. Postal Service is a new customer that’s loading the company’s Persystent Suite product on all of its computers nationwide, according to Maloney. “We are ending the third quarter as the best in the company’s history.”

Tech FYI…

The New York based Nielsen Company (www.nielsen.com), which has a large presence in Oldsmar, announced a new multi-year agreement with Time Warner to provide audience measurement and research for all its properties, including online and mobile audiences…Sarasota’s atLarge (www.atlargeinc.com) was selected by Clearwater’s Ruth Eckerd Hall to spearhead its new digital strategy…The USF Health da Vinci Center for Assisted Surgery (http://hscweb3.hsc.usf.edu) announced the opening of its $4-million facility.

Send tips, information and news releases related to technology to Jennifer Lugo at MADDUX BUSINESS REPORT, P.O. Box 202, St. Petersburg, FL 33731. Or by email: jlugo@maddux.com


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