Trend Spotting

Melissa Wells • mwells1104@charter.net

How intelligent is your data? That’s the question posed by Robert S. Orf, president of Tampa’s DataMentors Inc. With three decades of tech experience and a stint in the FBI before that, Smith sees several trends regarding changing data into knowledge and gaining the competitive advantage.

Maddux Business Report - Technology

“Data drives every company,” says Smith, who in 1999 founded DataMentors (www.datamentors.com). “First, a company must be able to act on its data in real time. In a typical organization, business intelligence is a read-only operation with limited access by a handful of individuals to study metrics. But they have no way to act on the data. Customer relationship management has to trend toward being more real time so someone can immediately act upon what is found.”

Another trend, Orf says, is developing the capacity to scan large amounts of transactional data in order to predict future events. “‘Event pattern recognition’ software does just that,” he says. “That type of software will be a key piece to the real-time puzzle.”

Suppose, for example, a customer makes an unusual bank deposit. “In the interactive customer management relationship of the future, the teller will know that person’s annual income; products and services that person likes; and what the deposit could possibly mean,” says Orf. “It could be significant in terms of an investment opportunity.”

The third trend is finding ways to analyze a company’s unstructured data. “Free-form recognition software can pick up on what types of things are important to a company’s strategies,” Orf says. “The challenge for all companies is to get from data to possibilities.” Given the right intelligence tools to access the data, he says, a company will have the ability to act upon that information in real time and analyze trends seen in transactional patterns.

“Businesses that address these issues will be successful in the future,” Orf says.

Trick, Treat or Merge

On Halloween night 2005, Martin Schaffel, founder of Audio Visual Innovations (AVI), sat on his front porch talking merger plans with the top exec of Signal Perfection LTD. (SPL) – in between visits from candy-seeking fairies and ghouls. The merger closed in April and now Schaffel is executive chairman of AVI-SPL, a $500-million audiovisual technology services company with more than 1,200 employees and 40 offices in the U.S., Mexico and Dubai.

Maddux Business Report - Technology

Not bad for a guy who started out in his garage in 1979. With a staff of 800, AVI was the largest firm in the audiovisual (AV) industry and SPL was the second biggest with a staff of 400. Both provided a wide range of AV technology services, from videoconferencing set-ups to sport arena sound systems. “The next largest company in our industry is about one-fifth our size,” Schaffel says.

Chad Gillenwater, former president of Columbia, MD-based SPL, is now vice chairman of the combined firm headquartered in Tampa (www.avispl.com). Venture capital firm Silver Lake Partners invested in 80 percent of the company; Schaffel retained 20-percent ownership. “With this investment, we’ve joined a family of world-class companies (such as Avaya, Nasdaq and Travelocity),” says Schaffel. “We’ve moved into a whole new league.”

Stars and CEO’s

STAR Technology Enterprise Center (STARTEC) recently celebrated five years as an accelerator to foster the growth of fledgling high-tech firms. It’s grown to 30,000 square feet at the Young-Rainey STAR Technology Center in Largo, and the latest newcomer to the fold is Field Forensics. “They do disposable trace explosion detection for the FBI and airline and cruise industries,” says Tonya Elmore, STARTEC’s executive director.

Other recent additions include ID Rank Security Inc. and Tattle Trail Inc. Alaka’i Consulting & Engineering Inc., a sensor manufacturer for the defense and security industries, is set to graduate from STARTEC in October.

“This is one of our biggest success stories,” Elmore says. “They’ve grown from two to twelve employees.” To expand its support services, STARTEC (www.startecflorida.com) has partnered with the CEO Council of Tampa Bay Inc. (www.ceotampa.com) so entrepreneurs can mentor execs at the accelerator. CEO Council execs head companies of at least 25 employees and $3 million in revenue. In 2007 STARTEC companies raised more than $7 million in capital and grants, and received seven new patents with another 12 pending. “The average wage of companies here is more than $60,000 annually,” says Elmore. “That’s more than the average in this county.”

It Is Rocket Science

At first glance, the architectural and engineering services of BRPH Companies in Melbourne sound rather humdrum. But then, consider that the firm was instrumental in the design of NASA’s launch pads and facilities since the space center’s start. “Our founding fathers were working (at Kennedy Space Center) in the early days of NASA and its facility buildup,” says Arthur Waite, PE, the firm’s director of aerospace (www.brph.com).

Due to the cyclical nature of the aerospace industry, the firm needed to diversify. Now it’s a full-service A&E firm that ranked No. 3,915 on the Inc. 5000 last year. With six offices, 240 employees and revenues of $60 million. Says Catherine Gettes, director of business development: “We’re on track to grow 20 percent this year.” BRPH is involved with the Constellation Project, which plans to send manned missions to the moon and Mars.

From Thin Air

Actually, the prototype for technology that turns air into water requires not thin air, but humid air. The AquaVentus unit can generate 20 gallons of water in 24 hours, says CEO James Hill. “This water is very clean, and designed for standby water production or for areas that have no water supply.”

Priced close to state-of-the-art water filtration units (roughly $2,000), the system works by cooling air that condenses into drops of water that accumulate in a holding tank. The St. Petersburg firm (www.aquaventus.com) plans to develop units that generate five gallons and 100 gallons of water.

Hill intends to market the product in the southeastern U.S. as an emergency supply for water when natural disasters occur, and to the Caribbean.

Tech Bytes

Tampa’s Pilgrim Software Inc. (www.pilgrimsoftware.com) was named 2008 North American Enterprise Compliance & Quality Management Co. of the Year by Frost & Sullivan … Sarasota’s Property Maps (www.propertymaps.com) secured bridge funding from Merrick Capital and plans a $10-million Series A offering in the third quarter … Tampa’s Sypris Electronics LLC (www.sypriselectronics.com) received certification from the U.S. government for its KIV-19M encryptor, making it ready for deployment to defense agencies.

Send tips, information and news releases related to technology to Melissa Wells at MADDUX BUSINESS REPORT, P.O. Box 202, St. Petersburg, FL 33731. Or by email: mwells@maddux.com


©2008 Maddux Business Report

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