Trend Spotting

Catherine Russo • catcobb@mac.com

Judd Parker is the founder of Digital Legal (http://digitallegal.net) in Tampa. He previously did business development with southeastern law firms as a regional manager for IPRO Tech. Prior to that, he was a regional manager for CT Summation, a player in litigation support software.

We asked Parker his opinion on salient issues facing the legal profession as it relates to tech.

Currently, says Parker, the use of technology has become essential to the practice of law. As such, he says, attorneys are scrambling to implement forensic data recovery tools, databases and Web hosting solutions. They are also struggling to advise their clients about document retention and litigation hold policies. Firms just don’t have the manpower or time to do it alone, he says, especially as laws often change with new technologies.

The high costs of electronic data discovery, or EDD (the collection, preservation, processing, review and production of electronic documents), have forced law firms to revise traditional document review strategies. New amendments to the Federal Rules of Civil Procedure also now regulate the field.

“Attorneys today are faced with a new world of discoverable evidence – emails, word processing documents, spreadsheets, databases and other computer files,” Parker says. “Almost 90 percent of all documents today are created electronically.” He says that law firms need to manage evidence before litigation commences and have well thought out records management practices. “Firms need to spend resources on getting up to speed on what technologies best suit those needs and meet federal laws. And they need to hire associates familiar with those practices to remain on top of it.”

Magnetic Pull

Tampa’s Magnetic recently grew from 12 to 18 employees, with more hires pending. The Web development company, run by husband-andwife team Jennifer and Ken Bakunas, is celebrating its 10th year in business. CEO Ken started out in his apartment gaining clientele while working full-time at IBM. “There were a lot of people looking for gold in those days and we provided the picks and shovels. After outgrowing two other offices, we now have our own building.”

Ken says the company (www.magnetic.com) is a success because the team asks, ‘What kind of company would I like to deal with if I was a customer?’ “We try to be as responsive as possible,” he says.

Jennifer, president, says that Magnetic has an aggressive growth plan for 2007. “We want to double our client base,” she says.

Teltronics Sees 20-20

Sarasota-based Teltronics has begun to integrate its 20-20 telephone switch with Esna Technologies’ SIP (session initiation protocol) unified messaging platform. Teltronics’ 20-20 communication system includes digital telephony and VoIP (Voice over Internet Protocol) capabilities.

What this means is that instead of using traditional (and more expensive) analog cards for voice mail, Teltronics’ IP cards are still full-featured while being cost-effective. “The unified messaging piece of our 20-20 system is seamless, i.e., we wouldn’t sell the IP cards as a stand-alone product. Rather, when you buy the 20-20 you need voice mail and this is how we’re now able to have a SIP-based voice mail system,” says president and CEO Ewen Cameron.

Unified messaging provides the ability to receive voice, fax and email messages in any of the three formats. Customers of the 20-20 system are large enterprises with multiple sites, Cameron adds. The bottom line, he says, is that cost-competitive voice cards reduce the overall cost of the system. And the SIP-based UM platform is not offered by Teltronics’ competitors.

The company (www.teltronics.com) employs approximately 230. Cameron says the company keeps all manufacturing local. “This will help maintain this growth. We also sold more in the (recent) three months than in the previous year.”

Flying Safely in O.R.

This quarter, Tampa’s Surgical Safety Institute is beginning beta testing of its patent pending software product at St. Anthony’s Hospital in St. Petersburg. The company, founded in 2004 by Dr. Richard Karl, uses aviation safety practices to improve medical safety.

As an aviator and local surgeon, Karl saw that the FAA’s safety policies could easily be applied to prevent operating room errors. It is estimated that between 50,000 and 100,000 deaths are due to medical mishaps in the U.S. each year. “We have created a training program that utilizes aviation safety practices supported with our innovative electronic checklists and display screen technologies,” says Stephen Demers, principal. The software allows for communication and information exchange right at the surgery site for interdisciplinary teams.

The program provides tools and checks: Is it the right knee or the left knee? “The team that communicates and works better together will have higher patient outcomes and cost savings,” says Demers.

The company (www.surgicalsafetyinstitute.com) was recently honored as the emerging technology company of the year by the Tampa Bay Technology Forum.

Secret of Tech Success

OOPs! Kurt Long has done it again. The serial entrepreneur and founder of EpicTide in St. Pete (www.epictide.com) won another award, this time as entrepreneurial leader of the year by the Tampa Bay Technology Forum (www.tbtf.org). At this point for many that’s old news. But we thought other tech entrepreneurs might like to know his secret.

Says Long: “It’s super simple. The bottom line is to find a niche market and solve some problem in an innovative way and have an intense focus on that market. You have to drive innovation on how your business can solve that customer’s problem – faster, cheaper and better than anyone else in the world.

“You have to have a maniacal focus on the result,” Long adds. “That is what many businesses lack, as well as extreme focus on the customer. The challenge is recognizing that in today’s environment, customers are evaluating from a set of global suppliers … if you can solve that challenge, then all the other problems are very good problems to have.”

And what might those be? “How can I sell this unique solution faster? How can I hire faster and get the right candidates … But you gotta’ get the first part. Stay focused. It’s as simple as that, really.” Thanks, Kurt.

Tech FYI

Clearwater’s BlastGard International (www.blastgardintl.com) received an initial contract of approximately $46,000 from Colt Rapid Mat LLC for use by the U.S. Marine Corps’ 1st-MEF (Marine Expeditionary Force) for blast mitigation products to be tested in Camp Fallujah, Iraq … Tampa’s Quadrant Software (www.quadrantsoftware.com), specializing in paperless process management solutions, has moved into its new world headquarters, a 10,000-square-foot, $2-million facility in Telecom Park ... St. Petersburg’s PowerLinx (www.power-linx.com), a manufacturer of power line communication products, recently announced product upgrades and new product launches ... London’s PacketExchange has joined Tampa’s Switch and Data’s (www.switchanddata.com) PAIX peering platform in Palo Alto to extend its services in the U.S.

Send tips, information and news releases related to technology to Melissa Wells at MADDUX BUSINESS REPORT, P.O. Box 202, St. Petersburg, FL 33731. Or by email: mwells@maddux.com


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